A website is not a purchase, it is a thing that needs looking after. Unpatched platforms are how most small business sites get defaced or turned into spam relays, and it is almost never targeted. It is automated scanning finding a known hole.
A maintenance plan covers the unexciting essentials: platform and plugin updates applied and tested, offsite backups taken on a schedule, SSL renewals watched, uptime monitored, and a restore that has actually been tested rather than assumed.
When something does break, you have a number to call and someone who already knows how your site is built.
What is included
- Scheduled platform and component updates
- Automated offsite backups with tested restores
- Uptime and SSL expiry monitoring
- Malware scanning and clean-up if needed
- Monthly report of what was done
- Agreed response times for urgent issues
- A pool of hours for small content changes
Is this the right service for you?
Send us a paragraph about the situation. If a different service fits better, or if you would be better off buying something off the shelf, we will say so before quoting.